The Patient Experience
The Patient Experience
Safe Should Be Invisible
A universally designed environment instills calming aesthetics, which help in patient well being and the healing process. Today’s behavioral healthcare facilities are taking a special interest in designing a therapeutic healing environment. Color, space light and shapes all have affects on the patient. The patient experience, their healing process, and safety, are key factors in healthcare and behavioral healthcare facility design.

ADA SUITE
The BestCare ® ADA Suite is a complete package of fixtures and accessories. ADA Suite products provide a safe, secure, and healing environment for all patients, while also providing full compliance with ADA regulations.

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ADA SUITE FIXTURES
ADA COMPLIANT
AFFORDABLE
QUICK INSTALLATION
EASY MAINTENANCE
UNIVERSAL DESIGN
LIGATURE-RESISTANT SINKS
LIGATURE-RESISTANT SINKS
Our ligature-resistant sinks are designed to combine the look and feel of commercial grade designer sinks while keeping the patient’s safety in mind. BestCare ® sinks are seamless, featuring an integrated bowl, backsplash, and sidesplash. They are available in solid surface or stainless steel for added durability. BestCare sinks come in a world of custom hues, Pantone-matched powder coats, and high gloss or satin finishes! Shown below is our ligature-resistant, ADA-compliant Corterra ® cast solid surface basin Model No. WH3776 .
Colors Available:
- 1. Anise
- 2. Grey Goose
- 3. Cotton Tail
- 4. Blanco
- 5. Cafe Con Leche
- 6. Meteorite
- 7. Moonstone Metallic
- 8. Gilded Bronze
- 9. Parchment
Sink Features
- Small overflow holes
- Seamless solid surface countertop, backsplash and sidesplash
- Extra counter space to ensure maximum patient convenience
- Ligature-Resistant drain
- Easy plumbing access with tamper–resistant screws
- Rounded edges
- P-trap enclosure constructed from heavy gauge steel with a white Enviro-Glaze ® powder coat
View Corner Basin Model No. WH3776
BestCare ® Solid Surface Corner Sink
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare ® sinks!
LIGATURE-RESISTANT FAUCETS
LIGATURE-RESISTANT FAUCETS
The triangular shape of this faucet aims to prevent its use as a ligature device. Model No. WH3375-SO faucet (shown below) features a single sensor. The BestCare ® sensor activated single temperature faucet will allow water to flow until hands are removed from sensor range.
Faucet Features
- Chrome plated solid brass
- Sensor activated for hands-free operation
- No splash spray nozzle
View Single Temperature Sensor Activated Faucet
Model No. WH3375-SO
BestCare ® Ligature-Resistant Faucets
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare ® faucets!

LIGATURE-RESISTANT TOILET WITH FLASH VALVE COVER
LIGATURE-RESISTANT TOILET WITH FLASH VALVE COVER
BestCare ® stainless steel toilets are designed to be wider behind the bowl, reducing potential ligature points. They are fabricated from heavy, 16-gauge stainless steel with an attractive white Enviro-Glaze ® powder coat. Shown below are the Model No. WH2802SLPT-SO toilet (on-floor mounting, top supply, wall waste) with the Model No. WH2141-ADA-T flush valve cover with sensor-operated flush valve.

Toilet with Flash Valve Cover Features
- Sloped edges reduce ligature points
- Sensor
- Electrical override button
- Sloped housing
- Flush valve is constructed 16-gauge stainless steel construction, white Enviro-Glaze ® powder coat
- Vandal-resistant screws
- Wider behind the bowl
- Contoured for comfort, with a warm residential look and feel
- Ligature-resistant toilet seat is made of impact-resistant ABS plastic
- Seat is bolted to toilet to reduce ligature points
- Toilet body is constructed of unbreakable stainless steel with a durable white Enviro-Glaze ® powder coat
View WH2802SLPT-SO Flush Valve Cover with Sensor
View WH2142-T-2 Toilet
Overview of BestCare ® Ligature-Resistant Toilets
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare ® toilets!
LIGATURE-RESISTANT SHOWERS
LIGATURE-RESISTANT SHOWERS
Conventional showers encompass an array of hazardous ligature points. BestCare ® shower solutions include conical shower heads; ADA-compliant, ligature-resistant tri-lever handles; seamless panel covers; and ligature-resistant shower drains. Shown below is Model No. WH538-0001 , our ligature-resistant, built-in shower with a semipermanent, collapsible handheld shower. The shower components are installed on the shower wall and feature ligature-resistant conical shapes. The showerhead is mounted at standard shower height.
Dual Shower Heads and Valves Features
- Sloping feature does not have ligature points
- Conical spout showerhead
- Vandal-resistant screws
- Quick attach & release shower assembly
- Vacuum breaker
- Collapsible hand shower mounting bracket
- Flex shower hose
- Handheld shower head
- Can be turned on with elbow
- Diverter valve redirects flow of water from high and low positioned shower heads
- Patented, ADA-compliant temperature- and pressure-balanced valve
View Model No. WH538-0001 Ligature-Resistant Shower
BestCare ® Ligature-Resistant Showers
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare ® showers!

LIGATURE-RESISTANT SHOWER DRAIN GRATE & FLOOR DRAIN
LIGATURE-RESISTANT SHOWER DRAIN GRATE & FLOOR DRAIN
The BestCare ® ligature-resistant floor drain features an internal gusset in the grate assembly to help minimize ligature attachment points. The round-top grate head is designed for clamping vinyl flooring or other waterproof material at the finished floor level. Shown below are the ligature-resistant floor drain with nickel bronze grate Model No. WHFD and shower drain grate Model No. WHPG.

Shower Drain Grate Features
- Stainless steel grate polished to a satin finish
- Vandal resistant screws
- A hidden shield under the drain cover to prevent ligature points (baffle)
Floor Drain Features
- Nickel bronze grate
- Vandal-resistant screws
- A hidden shield under the drain cover to prevent ligature points (baffle)
- Duco Cast Iron 2” No Hub Drain Body
View WHPG Ligature-Resistant Shower Drain Grate
View WHFD Ligature-Resistant Floor Drain
Healthcare Design Trends: Infection Control, Universal Design, Vacuum Plumbing & More
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare ® products!
LIGATURE-RESISTANT LINEAR DRAIN
LIGATURE-RESISTANT LINEAR DRAIN
BestCare ® linear Drains are ideal for applications where ADA accessibility is a must. Simple design and durable construction create a clog-resistant alternative to traditional shower drains and help maintain a clean and healthy behavioral healthcare environment. Shown below is the WHLD Series ligature-resistant linear drain with flashing flange. Its V-shaped trough design with centered, 2-inch no-hub outlet allows for a single slope to drain, in turn allowing the use of larger tiles and greater design flexibility.
Linear Drain Features
- Minimizes ligature points by eliminating perforations in drain cover
- Vandal–resistant screws
- A hidden shield under the drain cover also prevents ligature points
View WHLD Series Linear Drain with Flashing Flange
Behavioral Healthcare Ligature Points
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare ® products!

ADA SUITE ACCESSORIES

Grab Bars
- Shape design is easy to grasp
- Softer edges, less institutional
- The bottom slopes in and has 3/16” weep holes for water drainage
- Stainless steel, available in Enviro-Glaze ® powder coat
- Variety of lengths available from 18” to 48”
- Meets ADA requirements

Mirror
- Mirror features sloped edges and concealed hardware
- Type 400 stainless steel is polished to a mirror finish (will not break or shatter)
- The exposed frame is white Enviro-Glaze ® powder coated type 304 stainless steel
- Mirror is provided with concealed secure mounting disks, to be used with installer-provided screws and wall anchors

Shower Caddy
- The sloping top makes this item ideal for ligature-resistant applications
- The open shelf design is easily inspected, preventing the concealment of contraband
- Built-in soap dish
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Shelves
- The sloping top makes this item ideal for ligature-resistant applications
- The open shelf design is easily inspected, preventing the concealment of contraband
- The two-shelf design allows storage for short and tall items
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Toilet Paper Holder
- Fits typical size toilet paper No spindles
- Surface-mounted or recessed models available
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat
- Patent pending

Paper Towel Dispenser
- The sloping top and open bays make this item ideal for ligature-resistant applications
- The open vertical bay design eliminates the need for a lock and has no moving parts that can be tampered with
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Access Door
- Provide access to behind-the-wall components such as water valves and electrical lines
- Attached with a continuous hinge
- Features sloped edges to minimize ligature points
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat
- Dual locks to prevent prying open doors.
EDUCATION & WEBINARS
CEU COURSES:
WEBINARS:
- Advances in Plumbing Healthcare Design
- Ligature-Resistant Solutions for Behavioral Healthcare Facitlities
- Infection Prevention
DEMO VIDEOS:
MORE SUITE OPTIONS
DIGNITY SUITE ®
Our Dignity Suite ® creates a peaceful, well balanced environment. Designed to work together as a whole, the plumbing fixtures and accessories are stylish with sleek lines for universal use, and ligature-resistant for behavioral healthcare facility needs.
RENOVATION SUITE
Renovation Suites offer product options that match rough-ins and work with existing walls to speed up your renovations and avoid inconvenient disruptions in facility use.
ADA SUITE
The BestCare ® ADA Suite is a complete package of fixtures and accessories. ADA Suite products provide a safe, secure, and healing environment for all patients, while also providing full compliance with ADA regulations.
NEW CONSTRUCTION SUITE
Whitehall can provide the complete package of fixtures and accessories to create BestCare ® Suites in new construction projects. Our new construction packages contain products that promote a safe, secure, and healing environment for patients.