The Patient Experience
The Patient Experience
Safe Should Be Invisible
A universally designed environment with calming aesthetics helps encourage patient well being and aids the healing process. Today’s behavioral healthcare facilities are taking a special interest in designing a therapeutic healing environment. Color, space, light, and shapes all affect the patient. The patient experience, their healing process, and safety are the key factors in healthcare and behavioral healthcare facility design.

Renovation Suite
The BestCare® Renovation Suite includes product options that work with existing walls and rough-ins to speed up renovations and avoid inconvenient disruptions in facility use. While traditional retrofit projects may take weeks or even months to complete, our budget-conscious and easy-to-install BestCare products cut installation time and help you stay within your budget.

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Renovation Suite Fixtures
ADA Compliant
Affordable
Quick Installation
Easy Maintenance
Universal Design
Ligature-Resistant Sinks
Ligature-Resistant Sinks
Our ligature-resistant sinks are designed to combine the look and feel of commercial grade designer sinks while keeping the patient’s safety in mind. BestCare® sinks are seamless, featuring an integrated bowl, backsplash, and sidesplash. They are available in solid surface or stainless steel for added durability. BestCare sinks come in a variety of colors and finishes. Shown below is our ligature-resistant, ADA-compliant Corterra® cast solid surface basin, model no. WH3776.
Colors Available:
1. Anise 2. Grey Goose 3. Cotton Tail 4. Blanco 5. Cafe Con Leche 6. Meteorite 7. Moonstone Metallic 8. Gilded Bronze 9. Parchment
Sink Features
- Ligature-resistant drain
- Small overflow holes
- Seamless solid surface countertop, backsplash, and sidesplash
- Extra counter space to ensure maximum patient convenience
- P-trap enclosure constructed from heavy gauge steel with a white Enviro-Glaze® powder coat
- Easy plumbing access with tamper–resistant screws
- Rounded edges
View Corner Basin (Model No. WH3776)
BestCare® Solid Surface Corner Sink
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® sinks!
Ligature-Resistant Faucets
Ligature-Resistant Faucets
BestCare® faucets are designed with sloping surfaces and a triangular shape to minimize ligature attachment points. This push button faucet, model no. WH3378-HC, features ligature-resistant, hemispherical buttons and a dual-temperature Air-Control® pneumatic valve.
Faucet Features
- Pneumatic push button operation for cold and tempered water; factory set to 10-second run time; adjustable
- Non-aerated spray
- Heavy-duty chrome-plated cast bronze
View Push Button Faucet Model No. WH3378-HC
BestCare® Ligature-Resistant Faucets
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® products!

Ligature-Resistant Toilet with Flush Valve Cover
Ligature-Resistant Toilet with Flush Valve Cover
BestCare® ligature-resistant toilet accessories are designed for patient comfort while also considering patient safety. This ligature-resistant, on-floor, top-supply, wall-waste toilet, model no. WH2142-T-ADA, is easy to install and use, making it ideal for retrofit applications. The flush valve cover shown features a hydraulic flush valve, model no. WH2802-SLPT-ADA Series.

Toilet with Flush Valve Cover Features
- ADA-accessible version offers left- or right-hand orientation
- Sloped housing
- Stainless steel flush valve cover with white Enviro-Glaze® powder coat
- Tamper-resistant screws
- Toilet is wider behind the bowl, reducing ligature points
- Ligature-resistant toilet seat is made of impact-resistant ABS plastic
- Contoured for comfort, with a warm residential look and feel
- Toilet is fabricated from unbreakable stainless steel with durable white Enviro-Glaze® powder coat
- Seat is secured to the toilet to reduce ligature points
View WH2802-SLPT-ADA Flush Valve Cover
View WH2142-T-ADA Toilet
Overview of BestCare® Ligature-Resistant Toilets
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® products!
Ligature-Resistant Showers
Ligature-Resistant Showers
Conventional showers feature an array of hazardous ligature points. BestCare® shower solutions minimize ligature points by incorporating features such as conical shower heads; ADA-compliant, tri-lever handles; seamless panel covers; and ligature-resistant shower drains. Model no. WH458-FH-CSH (shown) features dual ligature-resistant shower heads with tri-lever handles and a ligature-resistant temperature/pressure balancing mixing valve and diverter valve.
Dual Shower Heads and Valves Features
- Conical spout showerhead
- Stainless steel with a white Enviro-Glaze® powder coat
- Second conical spout shower head is ADA compliant
- Patented temperature and pressure balancing valve and trim is ADA compliant
- Diverter valve to redirect flow of water from high- and low-positioned shower heads
- Can be turned on with elbow
View Model No. WH458-FH-CSH Surface Mount Ligature-Resistant Shower
BestCare® Ligature-Resistant Showers
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® showers!

Ligature-Resistant Drain Grates
Ligature-Resistant Drain Grates
Whitehall provides retrofit grates for applications with existing drains. For new construction, we can provide drains with an entire new assembly. Products shown below are model no. WHPG ligature-resistant shower drain grate and model no. WHDG-SS ligature-resistant stainless steel floor drain grate fabricated in 16-gauge type 304 stainless steel.

Shower Drain Grate Features
- Stainless steel grate polished to a satin finish
- Tamper-resistant screws
- A hidden shield under the drain cover to prevent ligature points
Floor Drain Grate Features
- Stainless steel grate
- Tamper-resistant screws
- Ligature-resistant baffle
View WHPG Ligature-Resistant Shower Drain Grate
View WHDG-SS Ligature-Resistant Floor Drain Grate
Healthcare Design Trends: Infection Control, Universal Design, Vacuum Plumbing & More
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® products!
Ligature-Resistant Linear Drain
Ligature-Resistant Linear Drain
BestCare® linear drains are ideal for applications where ADA accessibility is a must. Simple design and durable construction create a clog-resistant alternative to traditional shower drains and help maintain a clean and healthy behavioral healthcare environment. Shown below is the model no. WHLD Series ligature-resistant linear drain with flashing flange. Its V-shaped trough design with centered, 2" no-hub outlet allows for a single slope to drain, in turn allowing the use of larger tiles and greater design flexibility.
Linear Drain Features
- Designed with a drain cover without perforations to prevent ligature points
- Tamper-resistant screws
- Can be used as a threshold for showers, making them ADA compliant
View WHLD Series Linear Drain with Flashing Flange
Behavioral Healthcare Ligature Points
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® products!

Renovation Suite Accessories

Grab Bars
- Shape design is easy to grasp
- Softer edges for a less institutional look
- The bottom slopes in and has 3/16" weep holes for water drainage
- Stainless steel, available in Enviro-Glaze® powder coat
- Variety of lengths available from 18" to 48"
- Meets ADA requirements

Mirror
- Mirror features sloped edges and concealed hardware
- Type 400 stainless steel is polished to a mirror finish (will not break or shatter)
- The exposed frame is white Enviro-Glaze® powder coated type 304 stainless steel
- Mirror is provided with concealed secure mounting disks, to be used with installer-provided screws and wall anchors

Shower Caddy
- The sloping top makes this item ideal for ligature-resistant applications
- The open shelf design is easily inspected, preventing the concealment of contraband
- Built-in soap dish
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Shelves
- The sloping top makes this item ideal for ligature-resistant applications
- The open shelf design is easily inspected, preventing the concealment of contraband
- The two-shelf design allows storage for short and tall items
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Toilet Paper Holder
- Fits typical size toilet paper
- No spindles
- Surface-mounted or recessed models available
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat
- Patent pending

Paper Towel Dispenser
- The sloping top and open bays make this item ideal for ligature-resistant applications
- The open vertical bay design eliminates the need for a lock and has no moving parts that can be tampered with
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Access Door
- Provide access to behind-the-wall components such as water valves and electrical lines
- Attached with a continuous hinge
- Features sloped edges to minimize ligature points
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat
- Dual locks to prevent prying open doors
Education & Webinars
CEU Courses:
Webinars:
- Advances in Plumbing Healthcare Design
- Ligature-Resistant Solutions for Behavioral Healthcare Facitlities
- Infection Prevention
Demo Videos:
More Suite Options
Dignity Suite
Our Dignity Suite creates a peaceful, well balanced environment. Designed to work together as a whole, the plumbing fixtures and accessories are stylish with sleek lines for universal use, and ligature-resistant for behavioral healthcare facility needs.
Renovation Suite
Renovation Suites offer product options that match rough-ins and work with existing walls to speed up your renovations and avoid inconvenient disruptions in facility use.
ADA Suite
The BestCare® ADA Suite is a complete package of fixtures and accessories. ADA Suite products provide a safe, secure, and healing environment for all patients, while also providing full compliance with ADA regulations.
New Construction Suite
Whitehall can provide the complete package of fixtures and accessories to create BestCare® Suites in new construction projects. Our new construction packages contain products that promote a safe, secure, and healing environment for patients.