The Patient Experience
The Patient Experience
Safe Should Be Invisible
A universally designed environment with calming aesthetics helps encourage patient well being and aids the healing process. Today’s behavioral healthcare facilities are taking a special interest in designing a therapeutic healing environment. Color, space, light, and shapes all affect the patient. The patient experience, their healing process, and safety are the key factors in healthcare and behavioral healthcare facility design.

New Construction Suite
Whitehall can provide the complete package of fixtures and accessories to create BestCare® Suites in new construction projects. Our new construction packages contain products that promote a safe, secure, and healing environment for patients.

Want to learn what’s new in healthcare?
View the BestCare® brochure today!
New Construction Suite Fixtures
ADA Compliant
Affordable
Quick Installation
Easy Maintenance
Universal Design
Ligature-Resistant Sinks
Ligature-Resistant Sinks
Our ligature-resistant sinks are designed to combine the look and feel of commercial grade designer sinks while keeping the patient’s safety in mind. BestCare® sinks are seamless, featuring an integrated bowl, backsplash, and sidesplash. They are available in solid surface or stainless steel for added durability. BestCare sinks come in a variety of colors and finishes. Shown below is our ligature-resistant, ADA-compliant Corterra® cast solid surface basin, model no. WH3776.
Colors Available:
1. Anise 2. Grey Goose 3. Cotton Tail 4. Blanco 5. Cafe Con Leche 6. Meteorite 7. Moonstone Metallic 8. Gilded Bronze 9. Parchment
Sink Features
- Ligature-resistant drain
- Small overflow holes
- Seamless solid surface countertop, backsplash, and sidesplash
- Extra counter space to ensure maximum patient convenience
- P-trap enclosure constructed from heavy gauge steel with a white Enviro-Glaze® powder coat
- Easy plumbing access with tamper–resistant screws
- Rounded edges
Ligature-Resistant Faucets
Ligature-Resistant Faucets
BestCare® faucets are designed with sloping surfaces and a triangular shape to minimize ligature attachment points. This dual temperature faucet, model no. WH3375-HC-SO, is ligature-resistant and sensor-activated for enhanced infection prevention. A dual temperature solenoid valve is also supplied.
Faucet Features
- Cold water sensor activated for hands-free operation
- Tempered water sensor
- Non-aerated spray nozzle
View Dual Temperature, Sensor-Activated Faucet
Model No. WH3375-HC-SO

Ligature-Resistant Toilet with Flush Valve Cover
Ligature-Resistant Toilet with Flush Valve Panel
BestCare® stainless steel toilets are designed to be wider behind the bowl, reducing potential ligature points. They are fabricated from heavy, 16-gauge stainless steel with a white Enviro-Glaze® powder coat. Shown below are the model no. WH2142-ADA-W ligature-resistant toilet (top supply, on-floor mounting, wall waste) and the model no. WH2898-ADA flush valve access panel for wall-supply toilets.

Flush Valve Access Panel Features
- Vandal-resistant screws
- Existing lever-handled flush valve
- Conical ligature-resistant push button
- Sloped housing
Toilet Features
- Toilet is wider behind the bowl, reducing ligature points
- Seat is secured to the toilet to reduce ligature points
- Contoured for comfort, with a warm residential look and feel
- Ligature-resistant toilet seat is made of impact-resistant ABS plastic
- Constructed of unbreakable stainless steel with a durable white Enviro-Glaze® powder coat
View Access Panel with Hydraulic Flush Valve (Model No. WH2898-ADA)
View Ligature-Resistant Toilet (Model No. WH2142-ADA-W)
Overview of BestCare® Ligature-Resistant Toilets
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® toilets!
Ligature-Resistant Showers
Ligature-Resistant Showers
Conventional showers feature an array of hazardous ligature points. BestCare® shower solutions minimize ligature points by incorporating features such as conical shower heads; ADA-compliant, tri-lever handles; seamless panel covers; and ligature-resistant shower drains. Model no. WH538-FH-CSH (shown below), features dual ligature-resistant shower heads with tri-lever handles and a ligature-resistant temperature/pressure balancing mixing valve and diverter valve.
Dual Shower Heads and Valves Features
- Conical spout shower head
- Tamper-resistant screws
- Stainless steel with a white Enviro-Glaze® powder coat
- Second conical spout shower head is ADA compliant
- Diverter valve to redirect flow of water from high- and low-positioned shower heads
- Patented temperature and pressure balancing valve and trim is ADA compliant
- Can be turned on with elbow
View Dual Ligature-Resistant Shower Heads and Valves (Model No. WH538-FH-CSH)
BestCare® Ligature-Resistant Showers
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® showers!

LIGATURE-RESISTANT SHOWER DRAIN
LIGATURE-RESISTANT SHOWER DRAIN
Traditional drains are an unexpected source of ligature points. BestCare® drains come in a variety of attractive styles that minimize ligature points while also protecting against intentional clogging. Shown below is the BestCare ligature-resistant, stainless steel strainer grate and no-caulk brass drain body Model No. WHPD-2NH designed for use with preformed shower stall bases.

Shower Drain Features
- Self-clinching, tamper-resistant screw
- Strainer grate extension reduces the risk of using the strainer grate as a ligature point
- Drain body snap groove secures the strainer grate to the drain body by compression
View Ligature-Resistant, No-Caulk Shower Drain (Model No. WHPD-2NH)
Healthcare Design Trends: Infection Control, Universal Design, Vacuum Plumbing & More
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® products!
Ligature-Resistant Linear Drain
Ligature-Resistant Linear Drain
BestCare® Linear drains are ideal for applications where ADA accessibility is a must. Simple design and durable construction create a clog-resistant alternative to traditional shower drains and help maintain a clean and healthy behavioral healthcare environment. Shown below is the Model No. WHLD Series ligature-resistant linear drain with flashing flange. It’s V-shaped trough design with centered, 2-inch no-hub outlet allows for a single slope to drain, in turn allowing the use of larger tiles and greater design flexibility
Linear Drain Features
- Designed with a drain cover without perforations to prevent ligature points
- Tamper-resistant screws
- Can be used as a threshold for showers, making them ADA compliant
View Linear Drain with Flashing Flange (Model No. WHLD Series)
Behavioral Healthcare Ligature Points
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® products!

Ligature-Resistant Vinyl Floor Drain
Ligature-Resistant Vinyl Floor Drain
The BestCare® ligature-resistant floor drain is designed with an internal gusset system in the grate assembly to help minimize ligature points. The round-top grate head is designed for clamping vinyl flooring or other waterproof material at the finished floor level. A reversible 4" flashing collar permits adjustment of grate to meet the finished floor level. Shown below is the model no. WHFDV-6RD-2NH vinyl floor drain with ligature- and tamper-resistant grate.

Floor Drain Features
- Tamper-resistant screws
- Ligature-resistant nickel bronze grate
- Vinyl floor head assembly
- Adjustable height flashing pan
- Reversible cast iron flashing collar
- Cast iron 2" no hub drain body
View Ligature-Resistant Floor Drain (Model No. WHFDV-6RD-2NH)
BestCare® Ligature-Resistant Vinyl Floor Drains
Watch the video to learn how behavioral healthcare facilities are safer because of BestCare® drains!
New Construction Suite Accessories

Grab Bars
- Shape design is easy to grasp
- Softer edges for a less institutional look
- The bottom slopes in and has 3/16" weep holes for water drainage
- Stainless steel, available in Enviro-Glaze® powder coat
- Variety of lengths available from 18" to 48"
- Meets ADA requirements

Mirror
- Mirror features sloped edges and concealed hardware
- Type 400 stainless steel is polished to a mirror finish (will not break or shatter)
- The exposed frame is white Enviro-Glaze® powder coated type 304 stainless steel
- Mirror is provided with concealed secure mounting disks, to be used with installer-provided screws and wall anchors

Shower Caddy
- The sloping top makes this item ideal for ligature-resistant applications
- The open shelf design is easily inspected, preventing the concealment of contraband
- Built-in soap dish
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Shelves
- The sloping top makes this item ideal for ligature-resistant applications
- The open shelf design is easily inspected, preventing the concealment of contraband
- The two-shelf design allows storage for short and tall items
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Toilet Paper Holder
- Fits typical size toilet paper
- No spindles
- Surface-mounted or recessed models available
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Paper Towel Dispenser
- The sloping top and open bays make this item ideal for ligature-resistant applications
- The open vertical bay design eliminates the need for a lock and has no moving parts that can be tampered with
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat

Access Door
- Provide access to behind-the-wall components such as water valves and electrical lines
- Attached with a continuous hinge
- Features sloped edges to minimize ligature points
- 16-gauge stainless steel construction with white Enviro-Glaze® powder coat
- Dual locks to prevent prying open doors
Education & Webinars
CEU Courses:
Webinars:
- Advances in Plumbing Healthcare Design
- Ligature-Resistant Solutions for Behavioral Healthcare Facitlities
- Infection Prevention
Demo Videos:
More Suite Options
Dignity Suite
Our Dignity Suite creates a peaceful, well balanced environment. Designed to work together as a whole, the plumbing fixtures and accessories are stylish with sleek lines for universal use, and ligature-resistant for behavioral healthcare facility needs.
Renovation Suite
Renovation Suites offer product options that match rough-ins and work with existing walls to speed up your renovations and avoid inconvenient disruptions in facility use.
ADA Suite
The BestCare® ADA Suite is a complete package of fixtures and accessories. ADA Suite products provide a safe, secure, and healing environment for all patients, while also providing full compliance with ADA regulations.
New Construction Suite
Whitehall can provide the complete package of fixtures and accessories to create BestCare® Suites in new construction projects. Our new construction packages contain products that promote a safe, secure, and healing environment for patients.

